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Reservation ID *** total amount was not deposit in homeowner account

Hello, guest was staying on property *** Booking number ***. Your checkout was made on June 9th and until today the deposit has not been made to the owner's account. I would like an urgent solution, how to proceed?

2 Replies
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Sharonpowney

You have posted this issue on the Partner forum, which is for owners, etc, to discuss issues.  For this payment problem you need to go to booking.com help team.  Just click on the Inbox icon to create a message to them.

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1 year ago