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Reservation not approved

Reservation which was made in the last minute and is not approved.

Please cancel it. 

Thanks

1 Replies
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10
BrookAve

 

Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting something like this will not result in any action at all.


 

Hi  

 

You are NOT allowed to approve bookings, as its part of the agreement you signed on joining.  All bookings are auto confirmed by the BdC system based on availability shown in your calendar. You manage  your availability in Calendar  and if a guest search and finds a match showing its open then they can book it.  

There will never be an option to queue bookings, for approval by Partner.

 

While you could contact the guest directly to cancel it, and they agree to it and will click accept on the request notification, if they decide no they do not agree and BdC support  or Guest Customer Service gets involved , you will end up with an invoice for the relocation of their booking from BdC. So first decide is it worth cancelling it and then having to pay or leave it as is.  


Kind Regards,

Be Safe, Be Well

 

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