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Reservation Problem

A reservation #***was booked and someone is already booked for those dates through AirBnb.

Someone was to cancel this and did not. Please contact guest and cancel for 6-3-21.

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1 Replies
15 Views

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Sharonpowney

Have you tried contacting the guest yourself.  Explain and ask them to cancel.  If you get booking.com to do it they will charge a relocation fee. 

You have posted this on the partner forum so we cannot do this for you.  Contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers. 

https://partner.booking.com/en-us/help/where-you-can-reach-us

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30 days ago