We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



reservations no .: ***, ***, ***, ***

Hello you In connection with reservations no .: ***, ***, ***, *** made through the Adoda.com website made by third parties using my personal data. Please cancel the charge on my payment card for the reservations made. Reservations were made 20 days before the planned date and canceled 19 days before the date of stay at your facility. In the case of such a remote date, you have certainly not been exposed to the costs associated with the reservation. Please, waive the fees associated with the above-mentioned reservations and reply in writing to my case.

Sincerely : Marlena Kołodyńska-Chadaj Tel ***

1 Replies



Hi Adam Chadaj


1. Welcome to the PARTNER community , not the BdC support forum.

2. Do not post booking numbers, telephone numbers.Community Guidelines


3. Pick up the phone and ring BdC support directly in this scenario. see contact info below.






Kind Regards



Consider linking your Property link into your partner profile as it helps other partners assist you, especially when starting out .


How To Guide :



How To Contact Booking.com:


If  urgent,  call the dedicated phone number* found in your extranet Inboxtab. Under Booking.com Messages, Click on Contact us to reveal the phone number.  

For more general info you can contact one of our main lines for help.


Got a specific financial question?

Call the dedicated  phone number* found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet.

Please note that our finance team is available during business hours, Monday to Friday only.

9 months ago