Single mum arrives with 2 Children
We do not accept children as it is unsuitable for their needs and fed up with bed wetters.
Guest books for 2 adults and arrives 1 single mum and 2 Children (Estimate 6 and 8 years old) I point out that the booking is for 2 adults only. She then swears blind that she booked for herself and 2 children and then accuses Booking.com screwing up.
Is late now and she starts giving the sob story ... angry ... Well where am I is supposed to go..MATE ?
I cant refuse and not let her in, I mean its not the children's fault that their mum is pulling a fast one.
So have relented and allowed them to sleep 3 in a bed. Not happy about the situation
What would you have done?