Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started


Smoking in property

We have just had students in our no smoking house that have been smoking and left the house smelling not very nice at all . We have had to wash and launder all of the throws and curtains . For this we have kept their deposit . They also left the place in a terrible state . Is this ok to keep back their deposit for damages 



Hi Philip


Yes of course, and also open the reservation page, and click report. Dont wait .


Detail and add photos too, then at bottom, blacklist the booker, and choose if you want BdC to follow up.


Kind Regards