Smoking in property

We have just had students in our no smoking house that have been smoking and left the house smelling not very nice at all . We have had to wash and launder all of the throws and curtains . For this we have kept their deposit . They also left the place in a terrible state . Is this ok to keep back their deposit for damages 



Hi Philip


Yes of course, and also open the reservation page, and click report. Dont wait .


Detail and add photos too, then at bottom, blacklist the booker, and choose if you want BdC to follow up.


Kind Regards