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Smoking in property

We have just had students in our no smoking house that have been smoking and left the house smelling not very nice at all . We have had to wash and launder all of the throws and curtains . For this we have kept their deposit . They also left the place in a terrible state . Is this ok to keep back their deposit for damages 

1 Replies
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10
BrookAve

 

Hi Philip

 

Yes of course, and also open the reservation page, and click report. Dont wait .

 

Detail and add photos too, then at bottom, blacklist the booker, and choose if you want BdC to follow up.

 

Kind Regards

 

16 days ago