Snoozing didn’t work-BCD now threatening me to pay for cancelled reservation
Hi, I set up an account with Booking.com early in the morning. I went through all the settings etc and found out there is basically now protection for hosts. So I decided to snoozed my property till I discuss it further with my husband. Few hours later I got booking confirmation for end of December! So I contacted booking.com how come they advertised my property when it was snoozed and they were not able to answer that. They just said I may pay the difference in rents if the guest accept their alternative accommodation. How come? It’s not my problem, I didn’t do anything wrong. I had contract with them for 10hours - I already terminated- and I never gave then permission to advertise it. It was snoozed! It should’ve gone live. Don’t know what to do now. I don’t really want to pay anything to them... that would be quite expensive 10 hours of partnership with booking. Anybody had similar problem?