Some guests book just to obtain a "Visa" but then there is a "No Show"
Some guests from African, India and Far East countries make a booking just to obtain a "Visa" for travelling purposes but then there is a "No Show."
This is most frustrating as well as a loss of business as other legitimate paying guests are not able to book those rooms.
There should be a system implemented that Booking.com should monitor whereby those specific type of "No Show" guests should be monitored and after 3 such events they should be banned from booking on Booking.com.
I have the feeling that Booking.com always favours the guest and we as the Booking.com partners have to suffer.
Another system which would help solve this problem is that when the potential guest makes a booking, that guest must pay at least 1 days accommodation as a security deposit. In the event of a "No Show," Bookin.com must take that payment and then forward that payment onto the establishment or keep the funds in a suspense account and then deduct the total amount of funds held from the month end establishment account.
We as your partners need you assistance in this matter.