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1
casa chiaro di luna

spese di pulizia

ciao vorrei avere un chiarimento: ho impostato in uno degli appartamernti che gestisco le spese di pulizia come costo accessorio. ma nella mia prima prenotazione dopo questa operazione il cliente non ha pagato questo servizio. come posso procedere? 

 

11
BrookAve

 

‎cleaning fees ‎

‎hello I would like to have a clarification: I have set in one of the apartamernt that I manage cleaning costs as an accessory cost. but in my first booking after this operation the customer did not pay for this service. how can I proceed? ‎

 

Hi 

You ca ndefine cleaning fee per stay under:

  • Property menu
  • Policies
  • Section : Additional Fees.

Note all fees are subject to the total amount inclusive minus the BdC commission %

 

 

 

Reminder Partner Support will never see this.

Posting account or action requests here will result in nothing.

 

 

 Message or Call BdC PartnerSupport 

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

 

Kind Regards

 

PS : finish your profile by adding listing link

How -To : How & Why Add your Listing to your Partner Community Profile | Booking.com for Partners

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