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suspend my account for 14 days

i had my account suspented for 14 days ?

i been charge for a reservation that was not refandable and card was invalid and hotel chancel reservation ....after days quest made a reservation direct with as 

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BrookAve 1 year ago


Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting an action request  will not result in any action at all, here.


Hi L'eros Hotel


Simply ring BdC Support to explain the situation and they will take care of it.

See below.




Please phone BdC Support directly for this type of enquiry. Guide below or :


1) In the extranet, go to the ‘Inbox’ tab.

2) Select ‘ messages’.

3) Click on ‘See Contact Options’

Topic : Account

Subtopic : Other, then phone number is revealed on right





Kind Regards,

Be Safe, Be Well


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