a
1
Angela's guest suites
seeking advice

Suspended payments

Hi 

my payments have been suspended and I have not been given any reason or explanation as to why 

I have tried to contact the finance dept via many other departments and I’m just getting a generic message saying that my request is being processed it’s been 3 weeks now 

b
11
BrookAve 2 years ago

 

Hi

contact partner support via message method below to open a case.

 

Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.

 

 

Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

 

Message or Call BdC PartnerSupport 

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

  8.  

    *** public main lines via Where you can reach us

     

     

    how to contact partner support via private assigned number in inbox

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