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1
kim norder

Taking payments

I am contemplating taking the payments for our bookings ourselves instead of booking.com facilitating our guests payments. Am just wondering at what time should I charge the guest. At time of booking or wait until the 7 days prior to arrival (As per our cancellation policy)

Profile picture for user barry.reilly.winnov.net b
11
BrookAve 1 year ago

 

Hi Kim

 

While those are the main 2 scenarios, consider the Cons of not taking prepayments for no shows, last minute.

 

I would reccommend take payment prepaid via one of:

  1. BdC Online Payments - free
  2. Payments by Booking - commission + payment gateway %
  3. Yourself via a payment gateway service:
    1. sumup.com
    2. payrexx.com with stripe.com
    3. any virtual terminal service from same providers or other. aka ePOS, can be in form of a smart phone app too 

 

 

Reminder Partner Support will never see this. Posting account or action requests here will result in nothing.

 

 Message or Call BdC PartnerSupport 

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

 

Kind Regards

 

PS : finish your profile by adding listing link

How -To : How & Why Add your Listing to your Partner Community Profile | Booking.com for Partners

 

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