Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

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1

Tax issue

Many times guest ask to wave of taxes and we can't. Some guest cancelled the booking just because of taxes and booked another in front of us. We are loosing business. How to deal with this.


7
jaybeegee

I would rather lose business than avoid tax and have to pay a fine!

2
Anthea

Have you tried calculating your charges to include the tax bill? Guests come prepared to pay the bill quoted by Booking.com and any additional charges may throw may not be expected and may not be in their budget. If you can include it in the quoted rates, that may stop the cancellation. Anthea