We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Temporarily disabled non-refundable and prepayment policies.

Because we're dedicated to being a safe platform for both customers and partners, we've temporarily disabled non-refundable and prepayment policies. As soon as we can give you access to them, we'll let you know.

i do every thing but my property still closed/not bookable

1 Replies


So If I read that right , BdC not You disabled theose options so you have to take payment on arrival.


If stil closed did you recieve verify code by post?

 If Yes then click Go Live but make sure all rooms are setup ,.

If you need more time then finish setup , ask questions here.


10 months ago