Is there an option for guests to pay before they arrive?

yes if you actually qualify for it, its Payments By Booking

 use the sign up option under finance menu, if you cant see it then its not enabled for you and then phone or message them

REMINDER : NEVER POST ANY ACTION REQUEST , ESPECICALLY CANCELLATION REQUESTS HERE, NOTHING WILL HAPPEN., EVER!

Simply report to BdC Partner Support , see below 3 methods.

Message or Call BdC PartnerSupport ***

1. In the extranet, go to the ‘Inbox’ tab.
2. Select ‘Booking.com messages’.
3. Right Pane - Click on ‘See Contact Options’. 
4. Choose Account
5. Now choose Other
6. Then at bottom , See all contact options, and click Message or Call
7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

8.  

   *** public main lines via Where you can reach us

    

    

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