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Tracey Boxer

I have just got a booking for 4 people and the amount should of been $165/night ($125/double and $20/person/extra night) and booking.com have charged them $145/night.  I have checked my pricing and it seems to be all ok.  As it says $20 for extra people (3,4 and 5), so why is it not calculating the amount right?

Tracey

1 Replies
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Leandri Klopper

Hey Tracey,

Sorry to hear about your struggles. Perhaps the person who booked it selected it incorrectly or perhaps it is a set up issue.

Have you phoned Booking.com so they can investigate?

Keep well

1 year ago