Two people staying in a single room & towel theft
My guest who booked a single room has just left with her partner, I questioned her saying I thought the room booking was for a single room! She said no for the two of them, I thought it might have been a genuine mistake that happens but now I realise they also stole a towel. Can Booking.com get the extra money off them after the booking date or take extra for the theft? I know I'm being petty as they were really nice but also driving a brand new Range Rover so it's not as though they couldn't afford it. We are only a small independent B&B.