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Profile picture for user h

Unable to let take payments for me

I recently added a property to and was happy to see that finally allows taking the payment in advance from the guest, and then do a payout to me via Paypal or bank transfer.

However I have an older property on the site for years, and I'm not able to select the same option there.


I reached out to Support but just got an extremely unhelpful standard message that suggested visiting this page:…; However when you click 'Sign up' on this page it just links back to the page with all my properties, and nothing happens.

Profile picture for user i
Isle of Wight … 2 years ago

We use Payments by for all of our properties. Every time we add a property, we go through the same arguments with and they try restricting us to cash only. We tell that the new property will remain closed on until they add Payments by for that property, and that we will continue taking bookings through AirBnB / TripAdvisor / HomeAway. Within a couple of days, Payments by is set up!

Do not take no for an answer. Keep pushing It is YOUR property, so you set the rules. If still don't set up Payments by, switch to AirBnB.