I manage two properties with the Apt. To make a booking Guest needs to give his card details so I can charge it on the days of booking or 14 days before arrival.
What do you do when the transaction is not authorised and Guest asks you not to cancel? I want to be flexible and I usually agree for the Guest to pay in cash upon arrival but what if he will not show up? I am loosing reservations and I basically can't do anything.
What do you do?