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unpaid invoice issued a payment on the 1st September 2020 but due to new European regulations the type of account could not receive the money and it was returned to them by my bank. I changed the account details on to an alternative account and have received a a later payment on the 30th September. I have sent over 10 emails asking when they will pay the returned payment but frustratingly nobody is replying to my emails. Could any one offer advice to help my situation

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BrookAve 1 year ago



Reminder Partner Support will never see this. Posting account or action requests here will result in nothing.


 Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Kind Regards


PS : finish your profile by adding listing link

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