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Hi Dear, 

I have made a bank transfer for outstanding invoice on 15/04/2021. 

Unfortunately, so far the invoice is marked in red as it is not paid. 

I can send you the bank transferslip 

please advise me 


thank you 


Jeries Alarja 



Please do not post account action requests here, nothing will be seen nor actions.


open a case by messaging partner support instead.




If needed, Simply report to BdC Partner Support , see below 3 methods.


Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox