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Updated Bank Details

I had a customer sign up for my condo.  I am worried about payments.  I do not have a credit card machine but, I do have PayPal.  Can I request a guest to pay thru PayPal or to bring cash?

ALSO:  I just found the area to update my banking information.  If the about is a no, is this where the payments from guests go?  If so, do I do anything else (besides giving them a receipt)?  Does their payment go directly to my banking account?

 

Thanks

5 Replies
63 Views

8
Aaltje B.

hi Lostucanesencantados,

I will forward this question to M Adamopoulou. Bedtime here.

Greetings,

Aaltje B.

1 year ago
8
pibomarco

Booking.com is collecting money only if you activated Payments by Booking.com or Online Payments (BDC virtual card - you need a card machine).
If you didn't then you are responsible to collect payments from the guest directly. You can offer the guest to pay with PayPal, bank transfer, cash,.. But this is done directly between you and the guest.

If you enter your bank account details it doesn't mean you'll get paid. You need to activate Payments by Booking.com to collect payments to your bank account.

1 year ago
8
pibomarco

Extranet -> Property -> Policies -> Other policies -> Edit

Here you can set your payment options.

1 year ago
10
M Adamopoulou

-Aaltje-B- Sorry, I just saw your message but thanks to pibomarco support our friend has been fully enlightened and satisfied.

1 year ago