I joined Booking.com recently. I must admit it has been a struggle to contact any staff there,
My listing has been closed/not bookable. This is because I have not been able to the invoices I am slightly disabled and the only method I can see on the finance page is to go to the bank and pay direct to booking,com I simply cannot do that because of my disability.
I requested to have the 'Online Payment Button' activated to make it easy to pay invoices. I have sent about 20 emails to finance requesting this. On one occastion I got a reply back saying that the 'button' had been activted, but when I tried, it didn't work, and still gave the 'red circle' no access sign
Now my listing has been closed / not bookable I am frustrated to say the least. I hope someone can help. Thank You! Susan