We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1

urgent

MY NAME IS KOSTAS LEKKAS THE MANAGER OF KALISTI HOTEL & SUITES . PLEASE CONTACT ME CAUSE BY MISTAKE WE MADE A REFUND TO THE RESERVATION ID: *** AND NEED TO RECHARGE THE CARD AGAIN BUT WITH NO SUCCESS . MY EMAIL IS : ***

KIND REGARDS

KOSTAS LEKKAS 

MY MOBILE : ***

1 Replies
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10
M Adamopoulou

Hi! Kostas and welcome to the Partner Community.

Nice to have a Greek partner on board.

You have to resend your message through your Extranet inbox tab directly to booking.com, since this is only a Partner Community.  Of course you can always call your local booking.com office.

Wish you well... 

+1
8 months ago