Urgent please ! don't have possibilities to look through guest's credit card, check in in 3days
In the hotel Yehuda ha-Levi Street 125 ***, we have reservation number
***, check in is 26/10/19, the payment is 14 days before, but we have not possibilities to look through it and that's why can not charge the payment.
we already spoke to booking.com about this problem, but haven't received any answer about it
Waiting for your help