2
Answered

VAT number asked by booking.com

I have received an email to register my VAT number. I am a private person renting out my holiday home and I don't have a reg. company with VAT number. What do I do?


2
Baia Luz Beach…

Really do not know how to proceed. I am on the line with them for more than 40 minutes waiting for someone talk to me 

1
Ans Duin

Yes, I got the same email. But before I received the payment of a booking on my bankaccount without troubles with a VAT-number.   Trying to got somebody on the phone is terrible and also for an older lady who does not speak English fluently.  And the other person on the phone is probaly from a callcenter in India or Pakistan, I can hardly understand them and there is always no problem they say.

Now I try to reach them (Bookingcom) they count commission not only on the rent but also about the money the extra charge guests has to pay at arrival.   I checked my information on the site and everything is well registered.   What to do?   

1
Marieke Bosman

Here as well. I am also registered as a private rental and don't have a business and with that no VAT. I just checked it again.

2
Maria Lenotti

Look at my nessage!! Forget about VAT nr. if you don't have it, its only for who has it and have not communicated it to them, I spoke to them yesterday!!!?

1
Angela Luna Heredia

I got this yesterday again "Reminder: we’re still missing your VAT number". 

Partners who don’t provide us with a VAT number will not be suspended from our platform.

If you are right, I hope so, they are not informing as correctly.

 

 

2
Tim Leete

We are in France and below the threshold for any TVA, Booking asked us to provide a VAT number today. If you follow the link or look on the Extranet there is no option to say NO number, only two options for yes.

Can Booking please advise what they are doing and why they have asked us to provide the impossible?

 

2
Baia Luz Beach…

Same is happening with me. My property is in Portugal and we are below the threshold for VAT. And on extranet is NOT showing a option for NO vat number for some reason. Really don't know how to provide them with something that I do not have.

2
Baia Luz Beach…

Not really. But I spoke to my accountant and he said that my property does not have a VAT and they may be asking for the NIF (Portuguese document) as we use that number to declare our tax return every year. But when trying to enter the number it appears an error message

1
judith BYBERG

Do you think there is a risk that I will not receive my payment as I do not have a VAT number?

 

2
Baia Luz Beach…

No clue. Hope not. Trying to contact booking.com but as always they are experience a high volume of calls at the moment :(

1
Ans Duin

Hi Judith, I have the same problem, they are asking for a VATnumber which I don't have. But before I received their email, I received on my account the rent of a booking without they have a VATnumber. I am a privatperson who hires her holidayhouse, so I don't have a VATNUMber, I am not a company or something else.

Now I have to receive two other payments of guests who are arriving Monday and the week after. So I wait what is happening.    I don't think there is a risk for you. Also because you cannot add yes or no.   I think they sent this mail to everyone automatically without controling who is a privat hirer.   Kind regards, AnsDuinArt.nl 

2
Jonathan Webb

Wow! Google translate does a better job than this !! So is this the 'official' line from booking - just ignore it ?!?!?!?!!??!!?

1
Riitta Juslin

Hi Emmanuel,

Is it possible to get any easy way to find out how we or I can get contact to anybody in Booking.com?! This is hard job to find any way to even ask solutions of the problems...

Is it ok, not to answer the VAT- number. I and (like several others) are privite persons who rent a flats or appartments and don´t have any VATS.

Why there is not options to answer no VATS??

 

best rg. Riitta

1
46 FM

oui bonsoir, idem pour moi je ne suis pas assujetti à la tva mais il n'y a pas la possibilité de repondre Sans TVA 

cordialement 

1
MARCO TADDEI

Dear Emanuele, I'm a not professional Flat hiring in Tuscany Italy, so I haven't the VAT number, but I'm regularly registered to the Municipality where my apartment is.

I'd worked for many years in a 4 stars hotel and there was a phone nr of a help desk to explain this matter but I'm not able to find this number, moreover there's not a communication form in your website.

LA MANSARDA

Marco Taddei 

1
Simon Warren-Gash

We have two apartments in Spain and I have consulted our Spanish lawyer regarding this topic, who has responded as follows:

"The tax number for any person, and for all taxes is the NIE number (when a foreigner). So your VAT numbers are your NIE numbers. The web portals must provide information to the Spanish tax authorities, hence the request for information. The (Spanish) tax office will automatically know about all the rent (dates rented and income received), so they can then cross reference with your income tax returns."

Unfortunately when submitting our NIE numbers on the Booking.com finance page we are advised that this is an invalid VAT number. Like others, we are below the threshold for VAT and really don't know how to proceed. Booking.com - please assist.

1
Laura Kalnaja

Ask the lawyer again. Tell him Booking.com apply reverse charged VAT on all of their invoices (check on your invoice first, mine has a starred note at the very bottom of the invoice saying this). Let us know if his answer changes.

1
Uvala Apartment

Same here, help please. I rent an apartment in Croatia and am way below VAT threshold. There are two options on Booking.com under ''Do you have VAT number?'': 1)yes, 2) yes but not registered for EU transactions. 

I entered a number under 1 and it as accepted but don't know if that's ok because I'm under threshold

1
Laura Kalnaja

As far as I can tell, at least in my country, from 1 July 2021, if you receive an electronic service from any other EU country, and I'm guessing agency services provided by Booking.com count as just that, you have to register for VAT and pay VAT by reverse charge. I'm still wrecking my brain over this. I know Booking.com aren't here to provide VAT advice but, given how many small and not-even-a-business businesses they have, I'd expect them to provide some sort of a brief on this...

1
Uvala Apartment

I've been working with Booking for the past 7 years and provided them my VAT number upon registering because Croatian law states you have to pay 25% of VAT on Booking.com commissions and I've been paying it since the beginning. However, this e-mail arrived from Booking today and my VAT number magically disappeared from their website.

 

1
Kasparas Mociūnas

just called national tax agency in Lithuania. Says it must be a bug, no need to register for VAT number. 

1
Uvala Apartment

Hopefully although I provided them the number again as well as sent them a message asking for an explanation

1
judith BYBERG

I can't get in touch with them. A Can you give me their email address, I can't find it? Thank you in advance

 

1
Kasparas Mociūnas

Same here in Lithuania. We don't need to register for VAT in Lithuania and tonight I received a letter. 

1
judith BYBERG

Can I ask you if you have solved it? I have the same problem . And I can't even write an email to Booking.

1
Laura Kalnaja

The more I research this, the more convinced I become this is actually happening. They've gotten into a huge deal of trouble with Italy for using reverse charge for VAT. Italy says they shouldn't have done, Booking maintains the landlords are responsible for VAT. Depending on your country, you may find that you should've been registered for VAT if you were to receive any services from Booking.com.

So, even if you don't meet any VAT threshold, you may have to register for VAT because you receive a single service from another EU country...

I know so little about VAT so I'm still guessing but... =\

1
Angela Luna Heredia

The problem is that you have to meet some requirements to be able to request a VAT number and If you do not meet them you cannot get it.. Like proving with official documents or even a a notary that you have a society to the tax agancy. I am not going to create one for no reason.

1
Sales

I think the problem is the reservation form that we all get from BDC. On it, it states 7% VAT. This should only apply to the BDC commison and not the total amount. I would assume that all of the commison they receive takes them over their VAT threshold. So really the problem should be theirs and not ours.

2
Marina de Boer

Same here... am in Spain. Rent out self catering accommodation without services.  I am thinking now they may ask as the commission they charge does carry VAT so it may be mostly for their own sake...? In any case, this is another example of absolute lack of transparency and no bloody Booking.com assistance anywhere to be found.

2
Maria Lenotti

Same fir me in Italy, I do not need to have VAT nr but it is impossible to contact booking, I am going crazy!! With my insurance nr I pay taxes so what the hell do they want from us?? I am a private bloody hell , when I registered with them they didn't need this VAT thing, what's wrong now?????

1
Kotka House

THE REPLY FROM FINNISH TAX OFFICE:  

You can not register youself into VAT-register

Booking.com have right to charge you inl. VAT because you are not in VAT-register

Service only between company in EU country (both have VAT-number) = VAT reverse charge 

 

2
Marina de Boer

I can VAT register myself but don't want to as it not necessary for the renting out of the self catering accommodation. I am to sure I understand the second part of your reply..?

 

1
Kotka House

You can register Co - in that case you can get VAT No in Finland - that is the point. Private persons can't get VAT No and Booking has to pay VAT on behalf of you.

1
angela Harty

I only have this one property and do not have a VAT number or any way to pay VAT and I am not a business but only a private individual. I started yesterday open for bookings and was very happy to see 2 bookings this morning which was great. Then I realised that VAT has been charged to my guests and I have no way to pay this. I do not earn enough from bookings to have obligation to pay this. I did not see any selection when setting up to opt out of this just the two VAT buttons for yes I have number. All I can do and what I will do for now to keep it straight is to reimburse this money to guests as it is not my money if Booking.com give it too me.  

2
Jonathan Webb

If the charges are incorrect you have the legal right to demand it returned promptly. (but there might be a time restriction, so ask immediately...)

1
TRUDY GRAVES

I am under the threshold for VAT so will not be applying for a VAT number as this will make more work for my accountant and more cost to me. Let us have a NO button.

1
MARCO TADDEI

MARCO TADDEI  I'm a not professional flat hiring in Tuscany Italy, so for my law I don't need VAT number. I'm regularly registered to the Municipality where my flat is. BOOKING.COM knows about that, I don't understand why they are requiring VAT.

Moreover it's impossibile to have a contact with a help center also through their website. I'd worked for many years in hotel and until one year ago there was a help desk phone number, but now I'm not able to find it.

Bad service 

 

1
Oxana Razbitnova

Booking.com should charge VAT on the commission they charge from landlords only.  Each landlord has their own responsibility to register for VAT and pay it depending of threshold of income. But Booking force us to register and pay VAT when no obligation at all for everyone.

2
Maria Lenotti

Hy guys, I have just spoken to Booking about the VAT number request. They explained that the message is for those who HAS A VAT Number and failed to comunicate it to Bookinhg. If you don't have it because you are a private host, forget that message , it is not for you, ok? Is that exhaustive?

 

2
Maria Lenotti

I have just spoken to Booking and they explained that  if you have a VAT number and haven't communicated it to Booking you have to do it before end of August, if you don't have one because you are a private host YOU HAVE TO DO NOTHING and forget the message because is not for you! Is that exaustive? Just ignore it!