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VAT number invalid
Hello,
I just got an email saying that I must go to Finance > Vat details and add my vat number. My vat number was there originally, but was "lost" after some changes in Booking.
When I click YES, I have a VAT number, and add my VAT number, it says it's not valid. I typed my VAT number here https://ec.europa.eu/taxation_customs/vies/vatResponse.html and it works perfectly.
Specifically it's EL (Greek VAT number), and the VAT number is ***. I've tried to put as input:
***
***
*** Everything says to be invalid... I have to do this until 30/5/2020 and no one picks up the phone on booking!
Thanks in advance,
Elena
Same issue here.
The VAT was provided (as it shows in your invoices you are sending).
VIES validates it but your system NOT! Now I have to engage with the support...
Booking.com fix your bugs and stop wasting our time!
Same here, please advise.
I received the same email.
When entering my VAT number, in any format, it shows invalid.
Please advise asap.
Thanks.
I have the same problem. VAT seems invalid
Same here. Exactly the same problem for me.
same here ,exactly the same problem, my vat number works perfectly in EU , but booking.com says it is invalid
Same here, 100% valid VAT, but Booking says it is invalid. Fix your buggy system!
Same for me please
sorry I cannot see your answer
Hi, I have got the same problem as well.
Same problem for us as well although our VAT is valid in VIES
I have the same problem, I received an email asking me to change the VAT number and when I go to the specific link to change it, it's always invalid.
I tried typing in 3 different formats:
but it's always invalid. I checked with the link provided https://ec.europa.eu/taxation_customs/vies/vatResponse.html and I could verify it without any issues.
Please advise.
Next following the email that I received, it's in Greek.
I just received a reply to my support ticket:
Still it says VAT number invalid !! Are they fixing the issue???
Hello everyone! Thanks for flagging this problem. From what I managed to find out, it looks like some partners are facing this kind of difficulty. The good thing is that the product team is fully aware of the problem, and that our partners mention it in the Partner Community. So right now the team is working on the ways to solve it. It will probably take time.
So please let me know in the comments if you still see this problem after a few days.
The problem still exists, also for me.
This problem is still happening for me here in the UK. It says to input before 31 August 2020 and if I have "any questions, we recommend that you contact your tax advisor or accountant." but its no problem on our side of things its Booking.com's issue
The problem still exists on 22/5.
Same problem here still happening - 27 May
Same problem here - Croatia May 27.
It seems to work for me today.
Hey Nefeli Apartments, Momir Futo, George Skiadopoulos, Ελένη Ανδριέλου, Lamprini Garmpi, Nicole Argyros, SandReef Cruise Resort, Nefeli Apartments, IORANNA, STEFANOS GERASIMOU, Maria Choremi, ARCHONTIKO PATAKA, Dimitris Simotas, Palatino Luxury Homes, Xanthi Christofidou, Melivaro Villa, Sirena Residence & Spa, Apts Elena! The recent news I can share is that the developers team fixed the bug for the Greek market. And the product team is making sure our connection to VIES works smoothly. The final testing maybe will take a little more time.
Bug has gone!!!
Thanks Sergei for helping us...
Bug is still here. 10-07
After 7 messages to Booking they managed to do nothing (please check format,please check browser blablabla)
Same issue! 15/02/22
Same issue! 15/02/22
Same issue here everyone 22/06/2022 - could you please help me?