VCC cards Booking have stolen my money!
Help please. Its been almost 9 days since the 24 July when a guest of mine arrived and the payment was made online so a vcc was there to use, but NO the card was never every uploaded and I have been in a constant battle with their pathetic customer services since.NO ONE will help, I am literally bashing my head against a brick wall. all I get is stupid apologies and the very elusive fianance department refuse to do their job. the money is being kept in their account gaining interest, using it for other purposes all in all criminal activity and I am disgusted BOOKING.COM HELP ME!!!!!!!!!!!!!!!