1 Tara VCC payment can't be taken We have not been able to take a payment form a VCC - who do I contact? 11 BrookAve Hi Tara How To Contact Booking.com: If urgent, call the dedicated phone number* found in your extranet ‘Inbox’ tab. For more general info you can contact one of our main lines for help. Got a specific financial question? Call the dedicated phone number* found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet. Please note that our finance team is available during business hours, Monday to Friday only.