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VCC payments...Do they cost us more?

We are receiving a substantial amount of bookings paid by VCC.  I'd thought that maybe these were PayPal paid or similar. However talking to a guest I discovered that they had paid immediately by CC. Now obviously, depending on the  partners booking terms, BDc have the use of the money until it is released to the business.......but do they also charge us more for the privilege of being paid by VCC?

 

6 Replies

8
Leandri Klopper

Hey there,

Interesting question. I've been getting more and more VCC payments recently so I'm also keen on hearing feedback regarding this.

My instinct says no. You put the price on, the customer agrees on it and pays for it. You take that amount from VCC, So nowhere does it indicate that Booking.com charges us more.

Logic dictates that they must have bank charges for that, but where does that charge go?

Hope to hear more insets into this.

Keep well!

1 year ago
5
Wightgal

Puzzling isn't it.....In theory BDc make "nothing" if they send us a VCC as we can and do charge the card immediately.

1 year ago
1
Aimee6565

I'm new to this, is VCC a virtual credit card? could you help me understand how you go about taking the money from the VCC - i.e., get paid for the reservation since in my case, it's the only option.

1 year ago
1
Aimee6565

i had inquired as to how it works and here is the response i received, so there is a 3% surcharge:

The process of charging virtual cards at the destination is as follows:

Formula:

Total rate (includes 3% virtual card management) -85% = amount that should remain on the virtual card

Regarding the issue of invoices, while leaving the amount corresponding to the Booking.com commission on the virtual card, you must ignore the invoices that arrive in the administration tab, validating them automatically.

1 year ago
5
Wightgal

Next questions......How do we remove ourselves from accepting VCC payments?

And......Why are some bookings coming through with guests own card details and some as VCC? What factor decides the payment form.

1 year ago
5
Wightgal

Here you go.......

How do I opt in or out of receiving online payments?

Open the ‘Property’ tab and click ‘Policies’. Scroll down to the section about guest payment options, click the ‘Change/add details’ button and select 'Yes' or 'No’ when asked if you want to allow Online Payments. Don’t forget to click save!

Guess what I've just done.!!! ;-)

1 year ago