1

Virtual Card Booking Refund

I want to refund a client due to Covid-19, It is a Virtual Card booking with Non-refundable policy.

Resort did not charge any Payment to Card. Already cancelled by Guest couple of days back.


11
BrookAve

Hi

 

Found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet.

Use the message option , and include the relevant info.

Please note that finance team is available during business hours, Monday to Friday only.