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1

Virtual cards payment

Good day, I have two payments by virtual card. When I will get payment to my bank card from these guests? Or I will get from the booking.com? when?

 


11
BrookAve

 

 

Hi Monika, 

 

Its sounds like you are not aware of what a VCC is and how as a Partner you must have a 3rd party payment gateway service to collect funds from it.

 

You might be able to ask BdC Partner Support to set it up as Bank Transfer.

 

 


Reminder: Never post action requests, will never be seen nor actioned.


If needed, Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us  

  9. How & Why Add your Listing to your Partner Community Profile


  10. how to contact partner support via private assigned number in inbox