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Virtual credit card
Hi there, my guest alrdy check in yesterday and he uses virtual credit card. Today, the status of virtual credit card is active. But I couldn’t see the credit card details to charge ok the credit card.
You have posted this on the partner forum so we cannot help with this problem. Contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers.
https://partner.booking.com/en-us/help/where-you-can-reach-us