Virtual credit card report
I have 2 questions;
1. Does anyone know if you can pull a report on the status of you VCC's - i.e. to check if you have missed processing any VCC's?
2. What do you do if you accidentally refund a VCC?. I have a new CC machine and pressed the wrong button and instead of billing the VCC, i issued a credit. The call centre had no idea what to do and promised me an email and a week later nothing. Same with a question posted to b.com on the intranet. Radio silence.