We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Virtual CreditCard from Booking


I can now charge my 1st VCC from Booking, unfortunately it's not working. I try to do it online on Stripe, but I get always the information that the Card is not accepted. Stripe is confirming me, that on their side everything is ok, also MCC7011! Booking is also tellling me the same, but as I can charge VCC (for example from Expedia), I'm sure that the mistake is on Booking side!

Unfortunately, Booking is very complex and it's not posible the clear the situation with them?!

Who can help? Has another idea?

Many thanks,

2 Replies

Aaltje B.

There have been many problems with stripe in the past. Anyone from the forum that has more detailed insight, please.

Thank you guys!


Aaltje B.

1 year ago
Casa Coco

I'm also having problems with Stripe. Anyone has an update on this? Thanks!

10 months ago