Visa Debit headaches
Booking.com allows guests to book using visa debits (not a credit card) when our requirements are to have a credit card. This cause many, many, many headaches from irate guests because book.com allowed them to book, taking out inventory offline as "booked", it opened up when guest is told their "fake" credit card isnt accepted. We lose that rooms revenue for the night. We have to follow up with booking.com since they are still trying to get paid on these fraudulent bookings. We have given up asking them to stop and will be restricting booking.com for the 2021 season.