1
visual credit card
Hello,
we have a hotel in the Harz (Germany) Visitor who booked through your company always paid by leaving but now since 2 weeks, people pay with a virtual credit card. I never asked about that. We are not able to do anything with credit cards. There was no explaination or anything. I want it to be returned into paying by leaving or with Ideal.
You have posted this on the partner forum so we cannot help with this.
Contact booking.com help team using Inbox icon on Extranet (Option booking.com messages) or give them a call see link for local phone numbers.
https://partner.booking.com/en-us/help/where-you-can-reach-us