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Waive Cancel reservation fee

Hello, we just have a call with our client who made the last minute reservation to confirm some detail of their trip and as a result we both party agree with an cancellation of reservation, but where can we find to place to waive the Cancel reservation fee? Please help to advice.

 

thanks

 

Peter

1 Replies
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10
BrookAve

 

Guest can submit cancel request online, but if its the arrival date, then either guest or you must phone or message BdC support to cancel it.

 

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7 days ago