1

Waive cancellation fees - rectify a mistake!?

A guest has asked to cancell a booking - I want to refund them in full but accidentally marked the request as "full payment still due". How do I amend that to make sure my guest doesn't get charged anything??

1 Replies
24 Views

10
BrookAve

Not enough detail on how you did it. Please Elaborate 

3 months ago