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welcoming my first guest next week, payment issue.


I am welcoming my first guest next week, I am not so sure about the payment, how it will work? how booking will get their commission? what amount should i charge my guests? 

this is not clear to me, also, I put the promotion price for the first bookings only, now all bookings I have under the promo price, how can I end it?

your prompt response is highly appreciated. 





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BrookAve 1 year ago



Reminder this is NOT BdC you are addressing (no partner support nor finance teams).


By default there is no payment provider agreement in place so you have to decide how you are going to collect payment.


Then you put the details into the New Reservation message template or sign up for Payments By BdC or BdC Online Payments (requires a 3rd party payment gateway provider to charge VCC/CC).




Reminder: Never post action requests, will never be seen nor actioned.

If needed, Simply report to BdC Partner Support , see below 3 methods.


Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us  

  9. How & Why Add your Listing to your Partner Community Profile

  10. how to contact partner support via private assigned number in inbox