We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



What will happen ?!

hello i want to know what will happen if Someone booked from my hotel with stolen credit card ! 

note: "with a non refundable policy"

3 Replies

Bandara Hotels…

The bank will try to force hotel to refund money to them. For hotel part upon guest check-in we have to recheck their credit card is the same number with booking details.

1 year ago

But this is not fair for the hotel owner

1 year ago