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When the rent will be paid to my account

Can I know how long it takes to deposit the payment to my account 

Profile picture for user s
Sharonpowney 2 years ago pay on approximately 15th of the month, following the date of the check-out.  So if someone checks out on 20 May you will be paid on 15 June.  It's often a couple of days earlier than that.

Julie Day 2 years ago


Do deduct commission from the payment , like other sites...I cannot understand the process.

My first booking ( only one so far) arrived 30.10.19 and checked out 1.11.19.

The rental was £190 and and I see the  commission on my booking list... of  £30.16

not sure if they pay the £190 or the £190 less their commission.

It seems confusing. then the is something mentioned in FAQ about "virtual cretit card"!!!!!

no idea what that is 

can you help please.

Julie Day



Profile picture for user s
Sharonpowney 2 years ago

Yes, they make the payment after deducting commission. If guests checked out on 1/11/19 you probably won't get the payment until 15/1/2020. If they are processing your payments don't worry about the Virtual card info as it's not relevant.