1

Where can I see if they prepaid the stay or if I have to charge them

It is my first booking and either me or the guest know if he has already paid. He used his credit card to make the reservation but we don't know if it was only to secure the reservation.  Where can I see the status of the payment and how can I show it to the guest. Thanks.


10
M Adamopoulou

Hi Julio and welcome to the Partner Community.

 

In your Extranet under your Reservations tab search for your guest...there you can find payment details.

 

Hope this helps you and wish you a Merry Christmas...