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Why until today I cannot have a proper access to the guest's card and i have a 3 property on Booking.com

Why until today I cannot have a proper access to the guest's card in order to secure payment in case of cancellation?

Last year i lost a lot of money because the bokkin.com didnt reserve money from the guests card and afterward at the last moment when the booking.com send me there details - shows that there is no money on the guest card.

On my other properties i do not have such a problems.

Please fix it, so i can place other properties in order to continue a good business.

 

Regards

 

Maria


Profile picture for user barry.reilly.winnov.net b
11
BrookAve 1 year ago

 

 

REMINDER : NEVER POST ANY ACTION REQUEST , ESPECICALLY CANCELLATION REQUESTS HERE, NOTHING WILL HAPPEN., EVER!

 


Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox