Wrong Bank details

hello, I would like help for my first booking on Booking on April 18th: I had provided bank details of an Italian paypal card that is not authorized to receive bank transfers; Booking sent me the payment on April 24th, but the transfer was rejected. then they tried again on May 9th, and the second payment attempt was also rejected. today I have finally entered the correct bank details: will the payment by Booking be automatically resent or do I have to request a new payment?

1 Replies



Hi Teresa,


please contact finance team , see below.,





Kind Regards



Consider linking your Property link into your partner profile as it helps other partners assist you, especially when starting out .


How To Guide :



How To Contact Booking.com:


If  urgent,  call the dedicated phone number* found in your extranet Inboxtab. Under Booking.com Messages, Click on Contact us to reveal the phone number.  

For more general info you can contact one of our main lines for help.


Got a specific financial question?

Call the dedicated  phone number* found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet.

Please note that our finance team is available during business hours, Monday to Friday only.

9 months ago