We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Wrong bank details

At first when we sign in, we used wrong bank details. We got our first payment on 20 of March. Order nr ***. So because of wrong bank details we didnt receive payment. How can i fix it?

Thank you in advance

Burbiskio dvaras


1 Replies


You have posted this on the Partner forum.  You need to contact the booking.com help team.  Use the Inbox icon on Extranet so you can send detail to the correct team.

7 months ago