We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



wrong price for number of Guests

Although some of my rooms  have double Beds and 1 or 2 single beds  in  for Apt B and Chalet YOU ARE NOT INCLUDING THE EXTRA PERSON CHARGE\ of $25 in in total price SO guests think they can bring 5 or 6 people for SAME price PLEASE adjust 

 I am unable  to take off the 3 Person  icon on rooms ...

The prices are based on DOUBLE  occupancy  but some rooms CAN  house 3 or 4 guests WITH the extra person charge then $25 extra bed OR PERSON...if more than 2 PAX  Double bed. you PLEASE charge for extra person

you also show me as having TWO double beds in a room NO NONE of my units have TWO double beds,

Chalet has a double bed in 1 room and a single  in 2nd bedroom

White room double bed and extra  single bed  if used pay extra $25 PaID

APARTMENT B has 2 bedrooms double bed in one room 2 singles in other bedroom WITH $25 each pax  charge each pax more  2 people 

 WHITE  room is charge priced for  2 pax and  $25 extra bed use for the single bed

   Apt B ( a 2 bedroom Apartment  ) priced for 2 pax..but available for 4 with extra charg has a double bed one bedroom and TWO single beds  in other bedroom . (ie Base price for 2 people / with extra $25 per person.

 Chalet priced for 2/3 pax    (Double bed in one bedroom single bed in 2nd bedroom.for use of  $25  for  2/3pax  WITH the $25 charge  over 2 people..

You may call me at my NEW PHONE which I hope you finally changed 

(506) 60309702

Thank you



1 Replies

Aaltje B.

You can ask the help - desk by loging into Extranet and then to the Login tab.

You can put your question in , or contact the office of BDC .

google how you can find the Booking.com contact details for your contry.

Hope this helps

Let us know if that worked for you or not.


Aaltje B.

1 year ago