We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1

You don’t have permission to view the credit card details.

Property ID *** why cant have guest credit card details?

You don’t have permission to view the credit card details.

-1
2 Replies
119 Views

9
Sharonpowney

You have posted this on the partner forum so we are unable to see your setup and help with this.  Contact the booking.com help team using Inbox icon on Extranet.

+2
5 months ago
10
BrookAve

Hi

 

You need to elaborate alot more, this is too vague.

You also need to keep up with the announcements as it was 1+ month ago when VCC changes took place.

 

 


Kind Regards

+2
5 months ago