Your booking couldn’t be confirmed

hey Guys, I have booked the holiday in Thailand, Hotel Sutus Court 3 but I have received info your booking couldn't be confirmed, the money had been charged 347, 78 euro. I have received the message that refund usually arrive within 7-12 days. I want to ask what shall I do, cuz I really like the hotel and I want to stay there. Shall I try to book my holiday again?, I don't know what to do?


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