Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
Have a question about your invoice and paying Booking.com commission? Check these conversations from other community members to see if your question has been answered. How do I pay Booking.com? Where
Want to get the most from the Guest Payment and Finances topic? Before posting, check if your questions have been answered in these popular threads: Ask Me Anything about Payments A few beginner
Why have we not recieved our payment - over three weeks after checkout date? Our ID: ***. We are waiting for 8000 NOK (800 Euro). In the status field about economi, it still says that the founds will
Hello, So I'm a little bit stressed because I'm receiving my first guest on Thursday and I never did this before. I'm wondering at what point do you ask for the money (i have an only cash policy) when
Hello, Is it possible to change the payment policy for booking.com customers' reservations. We would like them to be able to pay their room reservation directly to booking.com and send us monthly
good day. please tell me what to do if I overdue the payment of a fee on an extranet account for an object?
Hello, we have received your message about booking nr ***. Could you check this reservation again, because the guest paid with a virtual card, we withdrew the money, based on our policy, but the guest
I can't reach my client
During uploading of my property at booking.com, i have ignored VAT/Local taxes. Now when the guests visit our property on booking.com, they feel excited when looks minimum rate/night.but when they
Hello dear Partner We are having a problem with 1 reservation for 2 rooms for the Guest xxx, with the reservation number: 2709733869, by mistake we did a Pre-Authorization instead of charging it and